Audit & mapping
Two weeks embedded with dispatchers, mapping every decision they made by hand and every constraint they were tracking in their heads.

Meridian's dispatchers were matching loads by hand across six spreadsheets. We rebuilt the matching engine and cut assignment time from nineteen minutes to four.
Meridian runs 340 trucks across the Midwest. Every morning, dispatchers matched open loads to available drivers by cross-referencing a route spreadsheet, a driver-hours spreadsheet, and a paper whiteboard — a process that took most of the morning and routinely left trucks running empty legs.
Their existing software, built a decade earlier, could show where trucks were. It couldn't tell anyone where they should go next.

Two weeks embedded with dispatchers, mapping every decision they made by hand and every constraint they were tracking in their heads.
A constraint solver that scores open loads against driver hours, equipment type, and empty-mile cost in under a second.
Ran the new system alongside the old one for three weeks before cutting over, with daily check-ins with the dispatch floor.
A matching engine sits between Meridian's existing load board and their driver app, scoring every open load against every available driver in real time and surfacing the top match.

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0 min
Average time to match a load, down from 19
0%
Fewer empty return legs across the fleet
0.0M
Loads matched automatically in the first quarter

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