Scope
This policy covers:
- Visitors to www.techtaliya.com and its sub-pages
- People who contact us, request a consultation or subscribe to our updates
- Job applicants and candidates
- Representatives of our clients, prospects, vendors and partners
- Users of TechTaliya-owned products, unless a product has its own privacy notice
It does not cover software, apps or platforms we build for clients. In those cases, the client decides how its users' data is handled, and the client's own privacy policy applies.
1. Information we collect
We collect only the information we need for the purposes described in this policy.
Information you give us
- Contact and enquiry details: name, email address, phone number, company name, job title, country, and the details of your project or message when you fill in our contact or consultation forms, email us, call us or message us on social media.
- Job application details: your CV, work history, education, skills, portfolio links, expected and current compensation, notice period, and any other information you choose to share when applying through our Careers page or by email.
- Client and business details: contact details of your team, billing details, GST or tax information, and project requirements shared during proposals, contracts and project delivery.
- Communication records: emails, meeting notes, chat messages and call records exchanged with our team.
- Subscription details: your email address if you sign up for insights, newsletters or event updates.
Information we collect automatically
When you visit our website, we and our service providers may collect:
- IP address, browser type, device type, operating system and language settings
- Pages visited, time spent, links clicked, referring website and approximate location (city or country level)
- Information collected through cookies and similar technologies (see Section 3)
Information from third parties
We may receive information about you from:
- Professional networks such as LinkedIn, recruitment platforms and job portals
- Referrals from existing clients, partners or our affiliate Digitaliya
- Advertising and analytics platforms, in aggregated or pseudonymised form
- Publicly available business sources
Information we do not seek
We do not knowingly ask for sensitive personal data such as health information, biometric data, financial account passwords, religious beliefs or caste through our website. Please do not send us such information unless we specifically ask for it for a lawful reason.
2. How we use your information
We use personal data only for clear, lawful purposes, and we do not sell it.
| Purpose | Examples | Legal basis |
|---|---|---|
| Responding to enquiries | Replying to contact forms, scheduling consultations, sending proposals and quotes | Your consent; steps you request before a contract |
| Delivering our services | Project planning, development, testing, deployment, maintenance and support | Performance of a contract |
| Managing client relationships | Invoicing, payments, contract management, account updates | Contract; legal obligation |
| Recruitment | Reviewing applications, interviews, background and reference checks, onboarding | Your consent; steps before an employment contract |
| Improving our website | Understanding how visitors use the site, fixing errors, improving content and speed | Consent (for non-essential cookies); legitimate use |
| Marketing communications | Sending insights, case studies, event invitations and service updates | Your consent (you can opt out at any time) |
| Security and fraud prevention | Detecting spam, misuse, unauthorised access and attacks | Legitimate use; legal obligation |
| Legal compliance | Tax records, responding to lawful requests, enforcing our agreements | Legal obligation |
Under the DPDP Act, we process personal data on the basis of your consent or for "legitimate uses" permitted by law. For visitors from the EU or UK, the legal bases above correspond to Article 6 of the GDPR.
We do not use your personal data for automated decision-making that has legal or similarly significant effects on you.
5. Data security
We use reasonable technical and organisational safeguards to protect personal data, including:
- Encrypted connections (HTTPS/TLS) on our website
- Role-based access, so only authorised staff can see personal data
- Secure development practices, code reviews and regular security testing
- Confidentiality agreements with employees, contractors and vendors
- Backups, monitoring and an incident response process
No system is completely secure. If a personal data breach affects you, we will inform you and the Data Protection Board of India (and other regulators where required) as the law requires.
6. How long we keep your data
We keep personal data only as long as needed for the purpose it was collected, or as required by law.
| Data | Typical retention |
|---|---|
| Enquiries from people who do not become clients | Up to 2 years after our last contact |
| Client and contract records | For the contract term plus 8 years (tax and accounting laws) |
| Job applications (not hired) | Up to 1 year, unless you ask us to delete it sooner |
| Newsletter subscriptions | Until you unsubscribe |
| Website analytics | Up to 26 months |
When data is no longer needed, we delete or anonymise it securely.
7. Client data we process during projects
When we build, test or maintain software for a client, we may have access to personal data held in the client's systems, such as their customers' or employees' records. In these cases:
- The client is the Data Fiduciary (or "controller") and decides how that data is used
- TechTaliya acts as a Data Processor and handles the data only on the client's documented instructions
- We use the data only for the project, keep it confidential, and protect it with agreed security measures
- We return or delete the data at the end of the engagement, as agreed in the contract
- The specific terms are set out in our service agreement or data processing agreement with each client. Users of client-built software should contact that client with privacy questions.
8. Your rights
Depending on where you live, you have the following rights over your personal data:
- Access: ask what personal data we hold about you and how we use it
- Correction and update: ask us to fix inaccurate or incomplete data
- Erasure: ask us to delete your data, unless we must keep it by law
- Withdraw consent: withdraw consent at any time; this does not affect processing done before withdrawal
- Grievance redressal: raise a complaint with our Grievance Officer and get a response
- Nominate: nominate another person to exercise your rights in case of death or incapacity (DPDP Act)
- Object or restrict, and data portability: available to EU/UK residents under the GDPR
To use any of these rights, email info@techtaliya.com with the subject line "Privacy Request". We may need to verify your identity first. We aim to respond within 30 days.
If you are not satisfied with our response, you may complain to the Data Protection Board of India, or, if you are in the EU/UK, to your local data protection authority.
9. Marketing choices
You can unsubscribe from our emails at any time using the "unsubscribe" link in any email, or by writing to us. We will still send essential messages about an active project or contract.
10. Children's privacy
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared data with us, please contact us and we will delete it.
11. Third-party links
Our website links to third-party sites, such as LinkedIn, Instagram, Facebook and our affiliate Digitaliya. We are not responsible for their privacy practices. Please read their privacy policies before sharing your data.
12. Changes to this policy
We may update this policy from time to time to reflect changes in law, technology or our services. The "19/10/2026" date at the top shows the latest version. If we make significant changes, we will post a notice on our website or inform you directly.