TechTaliya Terms and Conditions

1. Definitions

• Client means any person or organisation that engages TechTaliya for services or products.
• Services means software development, web and mobile app development, AI and data services, cloud and DevOps, QA and testing, maintenance, consulting, IT outsourcing, staff augmentation and any related services we provide.
• Products means software products owned by TechTaliya, including TechtaKart and FullCover ERP.
• Deliverables means the software, code, designs, documentation and other materials created by us specifically for a Client under an agreement.
• You or User means any person who visits the Website or uses our Services or Products.

2. Use of the Website

You must be at least 18 years old, or have the legal capacity to enter a binding contract, to use our Services. If you use the Website on behalf of a company, you confirm that you are authorised to accept these Terms for it.

You agree not to:

• Use the Website for any unlawful, fraudulent or harmful purpose
• Attempt to gain unauthorised access to the Website, its servers or any connected systems
• Upload or transmit viruses, malware or any harmful code
• Scrape, copy or harvest content or data from the Website using automated tools without our written permission
• Submit false, misleading or impersonated information through our forms
• Interfere with the Website's security, performance or availability
• Use our name, logo or content in a way that suggests endorsement without our consent

We may suspend or block access to the Website for anyone who breaks these rules.

Website content

The content on the Website, including service descriptions, blog posts, insights, case studies and pricing indications, is for general information only. It is not a binding offer or professional advice. We try to keep it accurate and up to date, but we do not guarantee that it is complete or error-free. Final scope, timelines and pricing are confirmed only in a written proposal or agreement.

3. Intellectual property

Website content

All content on the Website, including text, graphics, logos, icons, images, videos, code and design, is owned by TechTaliya or its licensors and is protected by Indian and international copyright and trademark laws. "TechTaliya", "TechtaKart", "FullCover ERP" and our logos are our trademarks.

You may view and print pages for your personal or internal business reference. You may not copy, reproduce, modify, distribute, republish or create derivative works from any Website content without our prior written permission.

Client Deliverables

Unless the Client agreement says otherwise:

• Ownership of custom Deliverables passes to the Client once all fees for them are paid in full.
• Until full payment, TechTaliya retains ownership and grants the Client a limited licence to use the Deliverables for review and testing.
• TechTaliya keeps ownership of its pre-existing tools, frameworks, libraries, templates, know-how and reusable components ("Background IP"). Where these are included in Deliverables, the Client receives a non-exclusive, perpetual licence to use them as part of the Deliverables.
• Open-source components remain subject to their own licences, which we will identify on request.
• We may describe the project in general terms in our portfolio or case studies, unless the Client asks us not to in writing.

Products

TechtaKart, FullCover ERP and other TechTaliya Products are licensed, not sold. Use of a Product is subject to its licence or subscription terms. You may not reverse-engineer, resell, sublicense or copy any Product except as those terms allow.

Feedback

If you share ideas or suggestions about our Website, Services or Products, we may use them freely without any obligation to you.

4. Services and engagements

• Proposals: Quotes and proposals are valid for 30 days from the date issued, unless stated otherwise. A project starts only after a signed agreement or SOW and any agreed advance payment.
• Scope: The work we deliver is limited to the scope in the agreement or SOW. Changes to scope, features or timelines are handled through a written change request and may affect cost and delivery dates.
• Client responsibilities: The Client agrees to provide timely information, content, access, approvals and feedback. Delays in these may shift timelines, and we are not responsible for delays they cause.
• Acceptance: Deliverables are deemed accepted if the Client does not report material defects in writing within the acceptance period in the agreement, or within 10 business days of delivery if none is stated.
• Warranty and support: Bug-fix support after delivery is provided for the period stated in the agreement. Ongoing maintenance, hosting and enhancements are separate services.
• Staff augmentation and outsourcing: Resources deployed to a Client remain employees or contractors of TechTaliya. The Client agrees not to directly hire or engage them during the engagement and for 12 months after it ends without our written consent.

5. Fees and payment

• Fees, milestones and payment terms are set out in each proposal or agreement.
• Invoices are payable within [15] days of the invoice date unless agreed otherwise.
• Prices are exclusive of GST and other applicable taxes, which are charged as per Indian law. International Clients are responsible for any withholding taxes, bank charges or currency conversion costs in their country.
• If payment is overdue, we may pause work, withhold Deliverables or suspend access to hosted services until payment is received, after giving notice.
• Advance payments are non-refundable once work on the related milestone has started, unless the agreement says otherwise.

6. Confidentiality

Both parties agree to keep each other's confidential information, such as business plans, source code, data, pricing and technical information, private, and to use it only for the engagement. This duty does not apply to information that is public, already known, independently developed or required to be disclosed by law. We are happy to sign a separate Non-Disclosure Agreement (NDA) before discussing your project.

Personal data shared with us is handled under our Privacy Policy and any data processing agreement with the Client.

7. Third-party links and services

The Website may link to third-party websites, such as LinkedIn, Instagram, Facebook and our affiliate Digitaliya. Our Deliverables may also rely on third-party platforms, APIs, cloud hosting, payment gateways or app stores. We do not control these third parties and are not responsible for their content, availability, pricing changes or policies. Your use of them is subject to their own terms.

8. Disclaimers

The Website and its content are provided on an "as is" and "as available" basis. To the extent permitted by law, we make no warranties, express or implied, about the Website, including warranties of merchantability, fitness for a particular purpose or non-infringement.

We do not guarantee that the Website will be uninterrupted, secure or free of errors or viruses. Any warranties for Services or Products are only those stated in the relevant Client agreement or licence.

Results from software, AI or data solutions depend on many factors outside our control, such as data quality, user adoption and market conditions. We do not guarantee any specific business outcome, revenue or ranking.

9. Limitation of liability

To the maximum extent permitted by law:

• TechTaliya is not liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data, goodwill or business opportunity.
• Our total liability for any claim relating to the Website, Services or Products is limited to the fees paid by you to TechTaliya for the specific Services giving rise to the claim in the 12 months before the claim arose.
• For Website visitors who have not paid us any fees, our total liability is limited to INR 10,000.
• Nothing in these Terms limits liability that cannot be limited under applicable law, such as liability for fraud.

10. Indemnity

You agree to indemnify and hold harmless TechTaliya, its directors, employees and partners against any claims, losses, damages and costs (including reasonable legal fees) arising from your misuse of the Website, your breach of these Terms, or any content, data or materials you provide to us that infringe the rights of a third party.

11. Termination

We may suspend or end your access to the Website at any time if you breach these Terms. Termination of a Client engagement is governed by the relevant agreement. On termination, the Client pays for all work completed and expenses incurred up to the termination date. Sections on intellectual property, confidentiality, payment, limitation of liability, indemnity and governing law continue to apply after termination.

12. Force majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, pandemics, war, government action, power or internet outages, or failures of third-party service providers.

13. Governing law and disputes

These Terms are governed by the laws of India. Both parties will first try to resolve any dispute through good-faith discussion within 30 days. If it is not resolved, the dispute will be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator, with the seat and venue in Kochi, Kerala, conducted in English. Subject to this, the courts in Ernakulam, Kerala have exclusive jurisdiction.

14. General

• Changes:We may update these Terms at any time. The "Last updated" date shows the latest version. Continued use of the Website after changes means you accept them.
• Severability: If any part of these Terms is found invalid, the rest remains in effect.
• No waiver: Our failure to enforce any right does not waive that right.
• Assignment: You may not transfer your rights under these Terms without our written consent. We may assign them to an affiliate or successor.
• Entire agreement: These Terms, with our Privacy Policy, Cookie Policy and any signed Client agreement, form the entire agreement on their subject.

15. Contact us

For questions about these Terms, please contact: